Monday, July 10, 2006

Dramarama makes the world go round
There were no empty shelves in
the drama section of your local supermarket today.
Check out the Stroumboulopouli for the big shocking (to some of us anyway) news of the day. Personally, it makes me want to smack myself in the face repeatedly with a shovel, but maybe that's just me.
First day back at work after a week off, and guess what, still no wireless in my office. (This has been a problem on and off for over a month now)
Welcome back - you've got 375,475 tonnes of work to catch up on and no way to accomplish that!
I called Telecom and tore a strip off them and then waited for them to arrive in the morning, as they promised. Finally I left at 3:15 to do work at home. Bastards.
So when I got home, rather than take my vacation notification off my work email, I just changed it to read:
Subject: expect a delayed response
I apologize for any delays in responding to your email. Due to an ongoing problem with internet availability in my office at the University of Calgary, I am unable to access emails on-site.
I will be attempting to answer emails from my home in the evenings, however if you need to contact me during the workday, please call me at blah blah blah.
I was going to add:
"Feel free to call Telecom frequently to expedite the resolution of this situation",
but I didn't have the dude's phone number available. Maybe I'll add it yet.
Good idea or bad?


michelle said...

I'm sorta confused... you use Telecom at work and you called them up to chew them a new one for not having installed your wireless yet, right? I'm being really dim here, but don't you have an IT department to take care of tech issues?

Sorry you had to have a consumer moment, though. Most especially on your first day back to work!

Ben Heller said...

I would have...just to piss them off. I hate these corporate telecom companies who put you in a queueing system for 30 mins. then pass you from one department to another. I used to love when you could just call a company and speak to a human voice.

I bet you're so glad to be back at work (not).

Barbara Bruederlin said...

sigh, we do have an IT department, Michelle, and I visit them daily as well. Basically what they do is call Telecom, so I was just eliminating the middleperson. And since I have the dude's cell #, I just call him directly, rather than leave yet another ignored message. Once I called him every half hour for the entire day. He's surprisingly resistant to nagging.

Work is definitely losing its sheen, Ben. I love technology, but only when it works.
I am definitely leaning toward posting this guy's cell #. It's not like I'm asking for anything outrageous - I just want to tools to do my job.

Will said...

Maybe you will wear him down after a few more weeks, or maybe he is a Cons fan and will want to help out a fellow Cons fan. Otherwise, hope it is up and running shortly.

Barbara Bruederlin said...

hahaha Will, I never thought of using that approach! I'll have to ask him if he knows the Cons. Good advice, my friend!

Allison said...

yeah, I would have too. At this point you've been waiting for such a long time its almost getting to a ridiculous level, they need something to push them over the edge, and maybe once they get flooded with calls they'll fix the problem....but probably not.

Maureen said...

I have to say, I'm a little shocked too. For some reason I thought he was above that?

Barbara Bruederlin said...

That does it, Allison - the dude's cell phone number is going onto the outgoing message unless he has some internet for me on Thursday when I head back to work.

I know, Maureen, I was pretty taken aback. I'm posting a rant over on the Stroumboulopouli site, along with some of my fellow bloggers.

Jas Bhambra said...

That would be a great idea to add the dude's cell phone number to your email.

I just read the thing about George on the log today...Hmmmm, don't know how to react to that. I had't had the chance to add my part to it. Busy busy busy...

Barbara Bruederlin said...

Jas, if I have no internet still when I go in to work tomorrow, I'm adding his cell # when I get home.

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